KurzantwortSuperbuy is a full-service shopping agent: you paste Taobao or Tmall links, it buys and inspects the items, stores them for up to 90 days free, then consolidates and ships them worldwide with transparent pricing and bilingual support.
Über Superbuy
Superbuy was founded in 2012 and helped pioneer the reverse cross-border shopping model, in which a Chinese-based team buys from domestic marketplaces such as Taobao and Tmall on behalf of overseas customers. It operates as a one-stop purchasing, inspection, warehousing and forwarding service: an order is placed against a product link or a spreadsheet listing, Superbuy's buyers purchase from the seller, the parcel arrives at the warehouse for inspection photos, and the customer then combines items into one international shipment. The platform publishes a spreadsheet-style product search tool that lets buyers filter large batches of domestic listings by keyword, category and price, then copy links straight into the order form. Core selling points are lifetime free basic purchasing, free warehouse quality checks, 90 days of free storage, consolidation with optional reinforced packaging, 100+ shipping lines covering more than 200 countries, transparent pricing, bilingual support and multi-currency payment. Buyers regularly report using it as their main agent for multi-seller hauls because the storage window allows slow accumulation before shipping.
Was gut funktioniert
Lifetime waiver of basic purchasing agent fees, so the agent's cut does not grow with order size
Free in-house QC with three photos per item, plus three extra photos for Weidian items
90 days of free warehouse storage, which makes multi-seller hauls easy to build slowly
Consolidation and reinforced packaging options that usually lower the per-kilogram international cost
Long track record: operating since 2012, one of the earliest reverse cross-border shopping platforms
Wide payment coverage including cards, Wise, bank transfer, Alipay, WeChat Pay and Bitcoin
Bilingual customer service and a large shipping-route network covering 200+ countries
Was du prüfen solltest
Shipping is charged as a deposit on estimated weight; the final charge is settled after packaging and re-weighing, so the first quote is not the final price
Value-added services such as shoe-box removal, tag removal or power-on testing make an item non-returnable, so choose them only for items you intend to keep
Free storage runs 90 days from check-in; keeping items longer than the extended window can lead to them being treated as abandoned
Payment fees differ sharply by method, and regional wallets can add 2%-4% plus a fixed fee on top of the listed exchange rate
Detailed inspections, extra photos, try-ons and packing upgrades are paid add-ons with per-item prices
Shipping restrictions, route availability and declared-value rules depend on the destination country and the chosen line
Is Superbuy legit?
Superbuy has operated since 2012 and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited. Independent traffic data cited in its own materials puts it above 2.6 million monthly visits, placing it among the largest agents in the category. In practice that means a long payment history, a published fee schedule and a support desk that answers in English. Legitimacy does not remove the normal risks of buying from individual Chinese sellers — sizing errors, delayed dispatch and route-specific shipping rules still apply — so treat QC photos and the storage window as your main safeguards.
Where Superbuy is popular
According to SimilarWeb data, Superbuy's largest audiences are in the United States, the United Kingdom, Canada, Australia and France. That spread shows up in the payment list, which is unusually regional: alongside cards, Wise, bank transfer and Bitcoin it supports iDEAL, Bancontact, EPS, BLIK, MB WAY, MyBank, PayID, PIX, Kakao Pay, GCash, PromptPay, DANA, PayNow, Touch 'n Go, GrabPay, Mercado Pago and Turkish bank cards. If your country's wallet is on that list, expect real-time crediting and a local fee rather than a card surcharge.
Beginner terms you will meet on Superbuy
A few words do most of the work on any agent site. The <strong>spreadsheet</strong> is a searchable table of domestic listings with links and prices. <strong>Domestic shipping</strong> is the seller-to-warehouse cost inside China, paid on top of the item price. <strong>QC photos</strong> are the warehouse inspection images — three free per item here. <strong>Storage</strong> is the free holding window, 90 days from check-in. <strong>Consolidation</strong> means combining several warehouse items into one international parcel. <strong>Estimated weight</strong> is the pre-packing figure used for the shipping deposit, and <strong>final weight</strong> is what the parcel actually measures once packed, which is what the balance is settled on. <strong>Value-added services</strong> are the paid extras: extra photos, detailed inspection, try-ons, tag or box removal, reinforcement.
Payment methods and published fees
Superbuy's range of payment options is wider than most agents'. As published in its fee documentation (checked September 2026, and subject to change), Wise bank transfers sit at the cheapest end, with the schedule showing a -3.13% adjustment rather than a surcharge, while credit cards and Apple Pay add about 3.94%. Alipay and WeChat top-ups are fee-free but can take 1-60 minutes to credit. Regional wallets carry their own rates: iDEAL 2% + €0.30, Bancontact 0.5% + €0.30, EPS 2% + €0.30, MyBank 1.5% + €0.22, BLIK 2% + 0.7 PLN, MB WAY 1.5% + €0.15, BANCOMAT Pay 1% + €0.10, Trustly 3% + $0.40, PayID 2.9% + $0.30, PIX 2% + $0.05, PayNow 1.5%, DANA and Touch 'n Go 2.5%, Kakao Pay and GCash 2.7% + $0.30, PromptPay 2.5% + 15 THB, Mercado Pago 3.5%, and Turkish bank cards 3.8%. The listed exchange rate in the same data set is 6.19 CNY per USD, so compare the all-in cost of your method, not just the headline rate.
What optional services cost
Warehouse extras are priced per item, in US dollars, on a published schedule: extra detailed inspection around $0.88, detailed photography $0.48, product video $3.23, live model try-on photos $4.84, power-on testing for electronics $1.93, trimming loose threads $0.80, tag removal $0.48, ironing $3.23 and extended storage around $1.61 per month. Parcel-level options include priority shipping (about $1.61 for up to ten items), moisture-proof bags, stretch film, EPE foam filler, corner protectors, foldable shoe boxes, vacuum bags and wooden crate reinforcement. Returns and exchanges are free for the first one or two requests per month and become chargeable afterwards, so plan your checks rather than cycling through repeated exchanges.
Consolidation, deposits and the final bill
International freight is quoted as a deposit against estimated weight, route and destination. After packing, the parcel is re-weighed and the difference between deposit and final fee is settled under Superbuy's rules. Two practical consequences follow: the number shown at checkout is an estimate, and adding an item later does not guarantee the earlier shipping price. Consolidating multiple sellers into one parcel usually lowers the per-kilogram cost, and trimming packaging — removing a shoe box for a bulky pair, for example — can cut volumetric weight. But those services make the item non-returnable, and heavy reinforcement can raise cost, so match the packaging to the item rather than maximising every option.